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QUANTIFYING THE EFFECTS OF MONITORING SOFTWARE ON EMPLOYEE PRODUCTIVITY AND SATISFACTION

RareÈ™-Valentin Drä‚ghici (), Vlad Mosessohn (), Radu-Alexandru IONIȚĂ (), Vlad-Gabriel Luca (), Cătălin Tudose () and Costin-Anton Boiangiu ()
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Cătălin Tudose: University Politehnica of Bucharest, Romania
Costin-Anton Boiangiu: University Politehnica of Bucharest, Romania

Journal of Information Systems & Operations Management, 2022, vol. 16, issue 1, 45-59

Abstract: This paper will focus on the effects of different types of monitoring software. We will use a survey to gauge the satisfaction of employees in various working environments. The data aims to differentiate between types of monitoring of varying invasiveness to study each of their effects on productivity and employee satisfaction. We will ask them about their perceived increase or decrease in productivity and their satisfaction overall. In this paper, we tried to make a connection between the overall satisfaction and productivity of an employee and the use of monitoring software. Overall, based on the results of the survey, we will conclude that intrusive employee monitoring systems not only decrease self- perceived productivity but also negatively affect job satisfaction and job retention.

Date: 2022
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http://www.rebe.rau.ro/RePEc/rau/jisomg/SU22/JISOM-SU22-A04.pdf (application/pdf)

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