M-TOURISM EDUCATION FOR FUTURE QUALITY MANAGEMENT

Ion Ivan () and Alin Zamfiroiu ()
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Ion Ivan: The Bucharest University of Economic Studies
Alin Zamfiroiu: The Bucharest University of Economic Studies

Journal of Information Systems & Operations Management, 2013, vol. 7, issue 2, 264-271

Abstract: Tourism is the main income source of revenue in GDP in many countries. For 2012 the relative contribution of tourism in GDP in Croatia was 11.9%, in Greece, 6.5% and in Romania was 1.5%. The tourism industry is characterized by high level technology, qualifications of staff and quality management. Increasing the quality and productivity in the industry is achieved through education and certification of workforce. Nowadays due to advanced technologies and permanent lack of time the education is done more and more through mobile device. The characteristics of the processes of education using computer applications based on mobile technologies and security requirements for M-Learning systems are presented. It constructed a metric to determine the behavior of information applications in tourism education.

Keywords: Tourism; Mobile Learning; Quality Management; Security (search for similar items in EconPapers)
Date: 2013
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