TOWARDS AN INTEGRATED LOGISTICS CAPABILITIES MODEL OF SUPPLY CHAIN FLEXIBILITY: A SOCIAL EXCHANGE PERSPECTIVE

Santanu Mandal
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Santanu Mandal: IFHE University, India

Romanian Economic Business Review, 2016, vol. 11, issue 3, 44-67

Abstract: Supply chain flexibility is a dominant capability in that it ensures sustenance of supply chain operations even in the face of growing uncertainties. However, the development of supply chain flexibility requires integration of logistics capabilities. As supply chains are network of inter-connected firms; the importance of relational attributes also cannot be undermined. The current study investigates the influence of various socio-exchange attributes viz. trust, commitment, power and reciprocity in the integration of logistics capabilities and consequently its impact on supply chain flexibility and supply chain performance. The collected data from 168 senior supply chain professionals using a cross-sectional survey was analyzed using Partial Least Squares. The analyzed data suggested trust, commitment, power and reciprocity to have a positive influence on integration of logistics capabilities. Further, integrated logistics capabilities were found to have a positive impact on supply chain flexibility which in turn exerts a positive influence on supply chain performance.

Keywords: supply chain flexibility; firm performance; social exchange theory; trust; commitment; integrated logistics capabilities (search for similar items in EconPapers)
Date: 2016
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