RELATIONSHIP BETWEEN A LEADER’S COMMUNICATION AND WORKPLACE OSTRACISM

Prashant Singh (prashant.singhuq@gmail.com)
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Prashant Singh: Rajagiri Business School, Kochi, India

Romanian Economic Business Review, 2022, vol. 17, issue 2, 32-42

Abstract: The hospitality industry has a high employee turnover rate compared to other industries. As the Australian hospitality industry continues to expand, this may be detrimental to the expansion. The hospitality industry relies heavily on its employees lives in countryside to ensure its success. Workers in the industry are often subjected to emotional and physical labour to ensure that the client's expectations are met. It is therefore important to investigate the skills required by workers to ensure success. As such, the aim of this paper was to identify negative leadership styles. More importantly, the aim was to identify the characters in a pseudo-transformational leader that may trigger workplace ostracism. This paper aimed to investigate literature around pseudotransformational leaders and the impact they have on employees

Keywords: Australia; Hospitality Industry; Leadership; Ostracism; Transformational (search for similar items in EconPapers)
Date: 2022
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