RISK AND INOVATION IN E-BANKING

Cezar Mihalcescu, Beatrice Ciolacu, Florentina Pavel and Cristina Titrade
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Cezar Mihalcescu: Romanian American University
Beatrice Ciolacu: Romanian American University
Florentina Pavel: Romanian American University
Cristina Titrade: Romanian American University

Romanian Economic Business Review, 2008, vol. 3, issue 2, 86-91

Abstract: Banks should provide their customers with convenience, meaning offering service through several distribution channels (ATM, Internet, physical branches) and have more functions available online. Other benefits are expanded product offerings and extended geographic reach. This means that banks can offer a wider range and newer services online to even more customers than possible before. The benefit which is driving most of the banks toward e-banking is the reduction of overall costs. With e-banking banks can reduce their overall costs in two ways: cost of processing transactions is minimized and the numbers of branches that are required to service an equivalent number of customers are reduced.

Keywords: e-banking; risk; innovation (search for similar items in EconPapers)
Date: 2008
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