An examination of the frigidity of the district municipalities towards the needs of society: A synthesis of service delivery framework in Limpopo Province

Mokgadi Julia Ngoepe-Ntsoane and Matsebe Jerry Thobejane
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Mokgadi Julia Ngoepe-Ntsoane: Mpumalanga Provincial Legislature (MPL), Performance Monitoring & Evaluation Nelspruit Republic of South Africa
Matsebe Jerry Thobejane: Department of Development Studies, University of South Africa (UNISA), Pretoria, Republic of South Africa

International Journal of Research in Business and Social Science (2147-4478), 2023, vol. 12, issue 1, 220-232

Abstract: Recently, development has taken center stage as it encapsulates an intrinsic aspect of human life. Development is a fundamental requirement for improving the material conditions of communities that contend with abject poverty across all spheres of their lives. It is conversely justifiable that understanding development within the context of service delivery is indispensable and could be considered the backbone towards socioeconomic and political upliftment of the masses. This social science research study examines the frigidity of the district municipalities towards improving the needs of society. This study seeks to closely unpack the challenges that negatively impact ordinary citizens' livelihoods to access the services as their fundamental and constitutional rights. The frigidity of district municipalities to render services violates the citizens' fundamental human rights and undermines constitutional supremacy. The primary focus of this study is on disentangling the issues which have a negative bearing on development initiatives to be undertaken by the district municipalities. This study further navigates the social ills through a lens that would, in turn, reveal and expose the key stumbling blocks which deter infrastructure and socio-economic development by district municipalities. This qualitative study embraces a phenomenological approach to fulfill the descriptive observation of the phenomenon under investigation. Data was collected through phenomenological observations and focus groups among the respondents. This study postulates the essential recommendations that would inform policy shift and policy reform as fundamental approaches to development that respond squarely to service delivery. Key Words:Service Delivery, Infrastructure Development, District Municipalities, District Development Model

Date: 2023
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