The effect of organisational commitment to organisational citizenship behaviour through meaningful work as a mediator

Netty Merdiaty, Athala Insyrania Putri and Wustari L. Mangundjaya
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Netty Merdiaty: Universitas Bhayangkara Jakarta Raya, Marga Mulya, Kec. Bekasi Utara, Kota Bks, Jawa Barat, Indonesia.
Athala Insyrania Putri: Universitas Bhayangkara Jakarta Raya, Marga Mulya, Kec. Bekasi Utara, Kota Bks, Jawa Barat, Indonesia.
Wustari L. Mangundjaya: Universitas Bhayangkara Jakarta Raya, Marga Mulya, Kec. Bekasi Utara, Kota Bks, Jawa Barat, Indonesia.

International Journal of Research in Business and Social Science (2147-4478), 2023, vol. 12, issue 3, 196-206

Abstract: Few empirical studies have examined the connections between employees’ commitment and organizational citizenship behaviors to the company. Also, not much is known about how a specific part of meaningful work affects the organization’s citizenship behaviour of people who work as travel agents. Our study examines whether meaningful work mediates an organization’s commitment to organizational citizenship behaviour. The research is quantitative with descriptive methods, and 104 participants participated. The scales were available online, and they filled them out. Statistical analysis uses the PLS structural equation model to test the model. The main finding of the study demonstrates that (i) There is no relationship between organizational commitment and organizational citizenship behaviour shown in the statistical result is 0.055, (ii) the Statistical result of 0.826 between organization commitment to meaningful work shows that there is a direct link between two variables (iii) and there is the link is between meaningful work and organizational citizenship behaviour with the statistical result is 0.814, (iv) From this point on, the structural equation model shows that meaningful work is the only difference between organizational commitment and citizenship behaviour with P-Value 0.000. The study has shown that meaningful work as a full mediator can help organizational citizenship behaviour. Organizational commitment and citizenship behaviors are related and reinforced by meaningful work. Key Words:Organization Commitment, Organizational Citizenship Behaviour, Meaningful Work, Employee, Organization

Date: 2023
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