Exploring values congruence in supply chain management

Heggie Kalangwa and Abubaker Qutieshat
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Heggie Kalangwa: Graduate school of Business, University of Zambia, Zambia
Abubaker Qutieshat: Association members of Staff and Honorary researcher University of Dundee, Scotland

International Journal of Research in Business and Social Science (2147-4478), 2023, vol. 12, issue 3, 171-178

Abstract: This study aims to review values congruence in supply chain management. Values congruence, commonly described by researchers as the sameness of object, idea, and people, are challenging to identify, measure and prove because values are inherent intangibles in people and only seen in one’s behaviour. As an exploratory study, this paper concentrated on the supply chain management process critical path identified as specifications, sourcing, evaluation, adjudication, contract management, and administration. The study also aims to investigate the extent of values congruence at every supply chain management critical path stage. The data were coded, organized, and analyzed by applying the principles of the content analysis method. The main findings in this study revealed that Value congruence increased performance and projected profits, the environment, and society on the one hand. On the other hand, values incongruence contributed to poor organizational performance, malpractices, corruption, bankruptcy, and liquidations. Key Words:Congruence, Individual Values, Corporate Core Values, Supply Chain Management, Congruence Model

Date: 2023
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