Examining the barriers to the adoption and integration of information communication technologies as e-Government in Africa

Andrew Enaifoghe and Nduduzo Ndebele
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Andrew Enaifoghe: Department of Business Management, University of Zululand, KwaDlangezwa, 3886, South Africa
Nduduzo Ndebele: School of Management, IT and Governance, Public Governance,University of KwaZulu-Natal, South Africa

International Journal of Research in Business and Social Science (2147-4478), 2023, vol. 12, issue 7, 383-393

Abstract: The study explored the adoption of information communication technologies (ICT) and its integration in Africa as an e-Government system. The article contributes to the continuing debate regarding the constraints that developing-country e-government systems face when it comes to the implementation and adoption of ICT as e-Governance for service delivery and the realization of socio-economic development. The study covers the various stakeholders who may have an impact on the implementation of e-Government at the grassroots level. It also highlights the barriers cited by other scholars of e-Governance that require local government attention. The impediments include challenges with governance, access to resources, leadership, ICT skills and funding. The study primarily relies on secondary data that is available in both the private and public domain to produce qualitative primary data. The research observations are on the essential role that local municipalities play in pursuing e-Government by using inductive thematic data analysis. The research concluded that the planning and implementation of e-governance should focus on finding methods to address a variety of issues which includes amongst other ensuring that the existing e-Governance initiatives gives valuable insight into what works and what does not, and provides meaningful guidance in developing and refining e-governance. Key Words:e-Government, Leadership, socio-economic development, ICT integration, Africa

Date: 2023
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