The dark side of law enforcement: A dispositional-situational analysis of workplace bullying

Mokwape Jane Makgopa and Wiza Munyeka
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Mokwape Jane Makgopa: Department of Human Resource Management and Labour Relations, University of Venda, Thohoyandou, South Africa
Wiza Munyeka: Department of Human Resource Management and Labour Relations, University of Venda, Thohoyandou, South Africa

International Journal of Research in Business and Social Science (2147-4478), 2024, vol. 13, issue 1, 210-219

Abstract: This study explores the complex interplay of dispositional and situational factors in the context of workplace bullying among police officers in South Africa, with relevance to the broader understanding of bullying behavior. Both dispositional and situational factors have been recognized as significant contributors to workplace stress and demands, particularly evident during challenging times such as the COVID-19 pandemic. Even professions known for their demanding work environments, such as law enforcement, have not been immune to these pressures. The research conducted a quantitative analysis, surveying 208 employees of the South African Police Services. The study incorporated self-administered questionnaires, employing statistical methods like correlation, ANOVA, and multiple regression analysis. This multifaceted approach assessed the relationships between workplace bullying, situational factors, dispositional factors, and demographics (including gender, age, qualifications, and years of service). The study’s findings highlighted a substantial and positive link between dispositional characteristics and workplace bullying, similarly, noting a favorable association between situational conditions and bullying. Consequently, the research underscores the importance of considering both dispositional and situational factors in comprehending workplace bullying among police officers. This South African study offers valuable insights by bridging a significant knowledge gap on workplace bullying among law enforcement personnel. It emphasizes the relevance of examining the interplay between dispositional and situational factors in understanding and addressing workplace bullying in diverse contexts. Key Words:COVID-19, Dispositional factors, Personality traits, Situational factors, Workplace bullying, South African Police Services

Date: 2024
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