Balancing contracts expectations and professional identity Conscientiousness and organisational support as enablers for career resilience

Monica T. A Yawson, Lucia Zithobile Ngidi, Charles Hanu and Dorothy Morgan Zar
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Monica T. A Yawson: Department of Human Resources, Faculty of Management Sciences, Durban University of Technology, Durban, South Africa.
Lucia Zithobile Ngidi: Department of Human Resources, Faculty of Management Sciences, Durban University of Technology, Durban, South Africa
Charles Hanu: Rabat Business School, International University of Rabat
Dorothy Morgan Zar: Department of Public Management, Law and Economics, Faculty of Management

International Journal of Research in Business and Social Science (2147-4478), 2024, vol. 13, issue 5, 248-261

Abstract: This study integrates the psychological contract theory with the self-determination theory to examine the impact of relational and transactional psychological contracts on the professional identity of young professionals in Ghana’s professional services sector. It further explores how these identities influence their career resilience, considering the moderating effects of conscientiousness and organisational support. Employing a quantitative methodology, the research utilised a structured questionnaire to collect data from 421 professionals across various sectors within Ghana’s professional services firms. The data was analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings confirm that relational and transactional psychological contracts positively influence Professional Identity Strength (PIS), with relational contracts showing a stronger effect. PIS significantly predicts career resilience. Additionally, the moderating effects of conscientiousness and a supportive organisational climate are significant, enhancing the positive impact of PIS on career resilience. This study contributes to the literature by combining psychological contract and self-determination theories to provide new insights into the dynamics of professional identity and resilience in the workplace, particularly within the context of Ghana’s professional services sector. Key Words:Psychological contract, Conscientiousness, Supportive organisational climate, Professional Identity Strength, Career Resilience

Date: 2024
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