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Examining the moderating role of organizational emotional culture on the relationship between leader emotional intelligence and employee job performance in South Africa’s additive manufacturing industry

Sampson Afrifa Jnr, Thywill Cephas Dzogbewu, Dennis Dzansi and Deon Johan de Beer
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Sampson Afrifa Jnr: Central University of Technology
Thywill Cephas Dzogbewu: Central University of Technology
Dennis Dzansi: Central University of Technology
Deon Johan de Beer: Central University of Technology

International Journal of Research in Business and Social Science (2147-4478), 2024, vol. 13, issue 5, 293-309

Abstract: South Africa’s additive manufacturing research has mostly concentrated on engineering and technical aspects, with a lack of studies on management and organizational dynamics. To fill this gap, we conducted research on the direct and moderating links between leader emotional intelligence, organizational emotional culture, and employee job performance in South African additive manufacturing enterprises. We used a deductive research approach, a quantitative research method, and a cross-sectional explanatory correlational study design. Our study used simple random sampling to select 148 employees of additive manufacturing firms in South Africa. Questionnaires served as the data collection instruments, and online data gathering was done using Google Forms. The Statistical Package for Social Sciences (SPSS) version 26 software was used for data coding, data entry, and descriptive statistics. Smart PLS 4 was used to conduct partial Least Squares (PLS) Structural Equation Modelling. Findings of the study demonstrate that a significant positive relationship exists between leader emotional intelligence and employee job performance. A significant positive relationship also exists between leader emotional intelligence and organizational emotional climate. A significant positive relationship was found to exist between organizational emotional culture and employee job performance. The finding also showed that organizational emotional culture moderates the relationship between leader emotional intelligence and employee job performance. The findings suggest that developing emotional intelligence among leaders in South African additive manufacturing enterprises could enhance both staff productivity and the organizational emotional environment. Our findings highlight the importance of prioritizing leader emotional intelligence training and development for additive manufacturing enterprises in creating a good emotional environment conducive to enhanced staff job performance. Key Words:leader emotional intelligence, organizational emotional culture, employee job performance, additive manufacturing firms

Date: 2024
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International Journal of Research in Business and Social Science (2147-4478) is currently edited by Prof.Dr.Umit Hacioglu

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