The influence of financial literacy and the use of financial technology on business performance through financial inclusion

Priska Rosalia Margijoyo, Kusuma Ratnawati and Siti Aisjah
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Priska Rosalia Margijoyo: University of Brawijaya
Kusuma Ratnawati: University of Brawijaya
Siti Aisjah: University of Brawijaya

International Journal of Research in Business and Social Science (2147-4478), 2024, vol. 13, issue 5, 596-606

Abstract: That are many factors that can influence country's economic growth. Given its important contribution to Gross Domestic Product (GDP) and job creation, it is necessary to further study what factors can affect the existence and the performance of SMEs. This study aims to analyze the effect of financial literacy and the use of financial technology on the performance of SMEs mediated by financial inclusion. The data was collected using purposive sampling technique by distributing questionnaire. The sample of this study consists of 150 culinary SME actors in Malang City that have used QRIS (Quick Response Code Indonesia Standards) application as one of the payment methods. Collected data was analyzed using PLS software. The results showed that there is a significant influence between financial literacy and the use of financial technology on business performance. Financial inclusion can significantly mediate the effect of financial literacy and the use of financial technology on business performance. Key Words:Business performance, financial inclusion, financial literacy, financial technology

Date: 2024
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