The influence of transformational leadership on employee performance across generations (Gen X, Gen Y, Gen Z) with employee motivation as a mediating variable Case study at PT. BCA, Tbk. regional office VII, Malang City, East Java

Fajar Fili Andri and Wahdiyat Moko
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Fajar Fili Andri: University of Brawijaya
Wahdiyat Moko: University of Brawijaya

International Journal of Research in Business and Social Science (2147-4478), 2024, vol. 13, issue 9, 69-77

Abstract: This study analyzes the influence of transformational leadership on employee performance across generations (Generation X, Y, and Z) with motivation as a mediating variable, in PT. BCA, Tbk Regional Office VII Malang City. The challenge faced is the difference in generational characteristics that require different leadership approaches to create a productive work environment. The research method used is a quantitative approach with Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis. Data was collected through questionnaires distributed to employees and analyzed using SmartPLS software. The results of the study show that transformational leadership has a significant positive effect on the motivation and performance of Generation X and Y employees. However, in Generation Z, motivation does not significantly mediate the influence of transformational leadership on performance. These findings show that Generation X is more influenced by financial rewards and compensation, while Generation Y is more motivated by appropriate benefits and appreciation. On the other hand, Generation Z needs leaders with clear direction and charisma rather than traditional incentive-based motivation. Therefore, organizations need to adapt their leadership styles based on the specific needs of each generation to optimally improve employee performance. Key Words:transformational leadership, motivation, employe performance, generation, generatin X, generation Y

Date: 2024
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