Exploring the challenges and solutions for cultivating an inclusive work environment in the energy sector in Zimbabwe

Dzidzai Muchakubvura, Takupiwa Nyanga and Matsidilso Nehemiah Naong
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Dzidzai Muchakubvura: Julius Nyerere School of Social Sciences, Great Zimbabwe University, Masvingo, Zimbabwe
Takupiwa Nyanga: Julius Nyerere School of Social Sciences, Great Zimbabwe University, Masvingo, Zimbabwe
Matsidilso Nehemiah Naong: Central University of Technology, South Africa

International Journal of Research in Business and Social Science (2147-4478), 2025, vol. 14, issue 4, 115-123

Abstract: The purpose of the study was to explore the challenges and strategies of cultivating and promoting inclusivity and diversity in the energy sector. Grounded in the interpretivist research paradigm, a qualitative approach was adopted specifically using descriptive multiple case study design. In-depth interviews were conducted from sixteen purposively selected participants from the energy industry in Chipinge district, Zimbabwe. Data was analyzed using the thematic data analysis technique. The study found out that the work environment in the energy industry was partially inclusive. There is evidence of both success stories and challenges with regards to inclusivity in the energy sector. The main challenges faced by the energy sector in promoting inclusivity include resource inadequacies, unconscious biases, resistance to change, communication barriers, tokenism, lack of knowledge and commitment from managers, strategic misalignment, policy deficiency and gender disparities in leadership roles. The strategies that can be employed to cultivate an inclusive work environment are the development of comprehensive policies, cultural transformation through management training, deliberate inclusion in procurement and infrastructure design, regular employee surveys, inclusive leadership programs, and mentorship initiatives. The findings contribute to the broader discourse on fostering inclusivity in the workplace by equipping all stakeholders with full knowledge and understanding of inclusive workplace dynamics. The study also contributes to the body of knowledge by shedding light on the challenges faced by the energy sector and strategies for accelerating the embracing of inclusivity in the energy sector. Furthermore, the study adds to the underexplored discourse of diversity management in Southern Africa and brings a grounded qualitative voice to the broader literature. Key Words:energy, inclusive workplace, organizational culture, diversity, workers.

Date: 2025
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