Recalibration perceptions of risk management challenges within the built environment at the national road infrastructure project within eThekwini Municipality

Charles Tony Simphiwe Ngwenya and Bokang Sithole
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Charles Tony Simphiwe Ngwenya: University of KwaZulu Natal
Bokang Sithole: University of KwaZulu Natal

International Journal of Research in Business and Social Science (2147-4478), 2025, vol. 14, issue 4, 537-545

Abstract: The study explores contributory factors that make a fundamental contribution within the built environment pertaining to the management of the cognitive perceptions and attitude of risk with its concomitant insights, contributions and expectations. The built environment infrastructure is a fundamental component of economic prosperity as the research focuses on the construction of national roads and the associated risks, both internal and external, to primary and secondary stakeholders. The research purpose is to illuminate those factors within the risk management discipline which are critical from the prism of the employees and other indirect contracting personnel who are the main contributors within the high-risk environment of the built environment. The study employed the interpretivist philosophy, which is synonymous with the inductive approach of the qualitative methodology. The purposive sampling technique was adopted to solicit the expertise, insights, and experiences of approximately twenty respondents who held management and supervisory portfolios in the organisation. The interview channel was the preferred research instrument used to collect and contribute towards the extrapolation of data from the study respondents. The findings in the study illuminate the significance of the prioritisation of the culture, behaviour and actionable tendencies that seek to eliminate and mitigate the risk permutations in these perilous and often life-threatening safety and hazardous construction sites. The study concluded by acknowledging the organization-wide responsibility and compliance with the manageable risk appetite and also illuminated the significance of monitoring and evaluating the perceptions and attitudes of personnel involved in these precarious and yet fundamental contributors of economic prosperity pertaining to infrastructure improvement, development and modernisation. Key Words:Risk appetite, built environment, risk mitigation, safety culture

Date: 2025
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