The impact of information technology and organizational culture on employee performance: The mediating role of job satisfaction and the moderating role of technology-task fit

Rifqi Ahmaddzun Nadhor, Sri Palupi Prabandari and Desi Tri Kurniawati
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Rifqi Ahmaddzun Nadhor: Univesity of Brawijaya
Sri Palupi Prabandari: Univesity of Brawijaya
Desi Tri Kurniawati: Univesity of Brawijaya

International Journal of Research in Business and Social Science (2147-4478), 2025, vol. 14, issue 5, 125-141

Abstract: This study investigates the impact of Information Technology (IT) and Organizational Culture on Employee Performance, with Job Satisfaction as a mediating variable, and Task-Technology Fit as a moderating factor. Conducted in the context of the Direktorat Jenderal Perbendaharaan (DJPB) in East Java, the study analyzes the relationships between these variables and their collective influence on employee performance. Data was collected from 297 employees using an online questionnaire, with a quantitative approach based on Structural Equation Modeling (SEM) for data analysis. The study finds that both IT and Organizational Culture significantly enhance Employee Performance, with Job Satisfaction mediating these effects. Additionally, Task-Technology Fit moderates the relationship between IT and Employee Performance, as well as between Organizational Culture and Employee Performance. The study emphasizes the importance of aligning technology with tasks and fostering a positive organizational culture to enhance job satisfaction, which in turn boosts employee performance. The results contribute to the understanding of how IT, Organizational Culture, Job Satisfaction, and Task-Technology Fit interrelate to influence performance, providing practical implications for improving human resource management and operational efficiency in public sector organizations. Key Words:Information Technology, Organizational Culture, Job Satisfaction, Employee Performance, Task-Technology

Date: 2025
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