Challenges, progress and lessons in the implementation of Sustainable Developmental Goal 16 to improve service delivery in local government

Nhlanhla Sibusiso Malinga and Hlengiwe Nomzamo Mabizela
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Nhlanhla Sibusiso Malinga: Durban University of Technology, South Africa.
Hlengiwe Nomzamo Mabizela: Durban University of Technology

International Journal of Research in Business and Social Science (2147-4478), 2025, vol. 14, issue 5, 348-357

Abstract: Despite notable progress since the end of apartheid, South Africa continues to experience deficiencies in peace, social justice, and institutional strength. This phenomenon is primarily observed in local government, characterised by complex and nuanced issues pertaining to insufficient service delivery and governance. Municipalities nationwide exhibit significant unethical leadership, inadequate governance, and excessive expenditure, thereby eroding public trust and accountability. These challenges may deplete public resources and hinder the efficient implementation of policies designed to improve public living conditions. The disparity between governmental statements and actual service delivery increases, leading to considerable public dissatisfaction. This has affected the effective execution of SDG 16. This study analysed the advancements and obstacles in the implementation of Sustainable Development Goal 16 within local government, focussing on the identification of key lessons to enhance service delivery and promote improved governance practices. The research employed a desktop methodology, focussing on the analysis of secondary data to meet its objectives. The findings indicate that, despite significant advancements in delivering basic services to municipalities, the country has not fully achieved its potential, as evidenced by ongoing public dissatisfaction and major protests regarding inadequate service provision. The ongoing outcry and clear dissatisfaction underscore the necessity for policymakers to urgently address these gaps. Municipalities have advanced in achieving SDG 16 by establishing legislative frameworks, such as Municipal Finance Management, to enhance governance. Notwithstanding these accomplishments, significant reforms are still necessary, and the attainment of SDG 16 by 2030 remains uncertain. Key Words:Sustainable Development Goal, Local Government, Service Delivery And Good Governance.

Date: 2025
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