Load-shedding crises and its effects on digitalization in South Africa post-COVID-19

Hlengiwe Hlobisile Khoza and Ricky Munyarandzi Mukonza
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Hlengiwe Hlobisile Khoza: Tshwane University of Technology
Ricky Munyarandzi Mukonza: Tshwane University of Technology

International Journal of Research in Business and Social Science (2147-4478), 2025, vol. 14, issue 6, 422-434

Abstract: This article examines the load-shedding crisis in South Africa, primarily emphasising its disruption of digital development and its hindrance to the nation's ability to fulfil the requirements of digitalisation and the Fourth Industrial Revolution (4IR). The report aimed to evaluate the impact of digitalisation on community development following COVID-19. The South African government has implemented strategies aimed at addressing the crises of unequal access to digital resources in communities; however, the ongoing load-shedding crisis continues to hinder progress by imposing daily power cuts, thereby exacerbating the digital divide. It is essential to acknowledge that COVID-19 has compelled the government and private sector organisations to transition into the digital era, where operations are conducted without physical presence, relying on technical innovations. The research concluded that the government has insufficiently addressed the issue of load-shedding, now referred to as load-reduction, and has demonstrated an incapacity to implement effective systems to respond to the crises. The study contends that the issue of load-shedding in South Africa can be mitigated if the government invests in nations with sufficient energy connectivity to support digital advancement. The study asserts that the nation will lag in benefiting from digitalisation unless the obstacles impeding it are promptly resolved. The study employed a qualitative methodology, enhanced by a critical evaluation and analysis of secondary data obtained from electronic documents. The study substantially identifies deficiencies related to the load-shedding issues and proposes ways to aid the government in effectively addressing these crises, ensuring equitable access to technology, and bridging the South African digital divide. Key Words:Covid-19, Digitalisation, Government, Load-shedding, South Africa, Technology

Date: 2025
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