A Theoretical Assessment on Emotional Intelligence as a Competitive Managerial Skill

Burcu Hacioglu and Pelin Sahin Yarbag
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Burcu Hacioglu: Society for the Study of Business and Finance, Beylikduzu, Istanbul, Turkey
Pelin Sahin Yarbag: Beykent University, Faculty of Economics and Administratice Science, Istanbul, Turkey

International Journal of Research in Business and Social Science (2147-4478), 2014, vol. 3, issue 1, 170-187

Abstract: Emotion as the main motive underlying the human behaviors is a concept that has been researched by many disciplines in the social sciences. Deriving from behavioral studies on emotions, Emotional Intelligence as a critical concept in organizational behavior studies is attached to the assestment of employee motivation and performance drivers. In this study, a theoretical framework for the emotional intelligence in workplace has been assessed. The major contribution of the concept in competitive business strategies from managerial scope has been evaluated.

Keywords: Emotions; Emotional Intelligence; Courtesy; Efficiency. (search for similar items in EconPapers)
Date: 2014
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International Journal of Research in Business and Social Science (2147-4478) is currently edited by Prof.Dr.Umit Hacioglu

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