Brand Switching Behaviour of Muslim Consumers: Development of a Conceptual Model

Munazza Saeed and Ilhaamie Binti Abdul Ghani Azmi
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Munazza Saeed: Depeartment of Syariah and Management, Academy of Islamic Studies, University of Malaya
Ilhaamie Binti Abdul Ghani Azmi: Depeartment of Syariah and Management, Academy of Islamic Studies, University of Malaya

International Journal of Research in Business and Social Science (2147-4478), 2016, vol. 5, issue 4, 31-39

Abstract: The purpose of this study is to develop a model to investigate the impact of brand image and religious beliefs on Muslim consumers switching intention. Moreover, it also intends to examine, how switching intention affect the customer equity of international branded products. This study seeks to expand the body of knowledge in consumer behaviour research with emphasis on religious beliefs (Islamic beliefs). The benefits that will be yielded from this study will not only provide guidelines to business researchers, but will also enhance the current understanding of Muslim consumers. It studies how the Muslim consumer’s brand switching behaviour is influenced by religious beliefs of Muslim consumers and image of a brand, yet previous studies have only attempted to understand brand switching without considering the religion specifically Islam. Key Words: Brand Image, Brand Swithcing, Islam, Brand Equity, Malaysia

Date: 2016
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