Management control system, organizational processes and institutional performance of technical training institutions in Kenya

Clement Karani Mbore, Jane Sang and Joyce Komen
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Clement Karani Mbore: School of Business and Economics, Moi University, Nairobi, Kenya
Jane Sang: School of Business and Economics, Moi University, Nairobi, Kenya
Joyce Komen: School of Business and Economics, Moi University, Nairobi, Kenya

International Journal of Research in Business and Social Science (2147-4478), 2019, vol. 8, issue 6, 229-239

Abstract: The purpose of this study was to determine the Moderating Effect of Management Control System (MCS) in the relationship between Organisation Processes and Institutional Performance of Technical Training Institutions (TTIs) in Kenya. The study was a cross-sectional survey in nature and used explanatory research design with the population obtained from the TTIs that were registered with the Ministry of Education, Science and Technology (MOEST) and Technical and Vocational Education and Training Authority (TVETA) by 2015. The main research instrument was a closed-ended questionnaire. The hypotheses in this study were tested using Hierarchical Moderated Multiple Regression (MMR) and the study found that organization processes had a significant positive influence on the institutional performance of TTIs in Kenya. The study findings indicated that the estimated coefficient was 0.555 indicating that organization processes had a significant influence on institutional performance. Further, the study found evidence that (i) MCS moderates the relationship between organizational processes and institutional performance, (ii)) MCS had a moderating effect on the relationship between organizational processes and institutional performance of Technical Training Institutions (TTIs) in Kenya. Key Words:Organizational Process, Institutional Performance, Management Control Systems

Date: 2019
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