Why does task conflict influence team creativity? The role of team reflexivity

Muhammad Kamran Khan, Maria Shafi, Shakeel Khan and Waseem Khan
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Muhammad Kamran Khan: School of Management, Huazhong University of Science and Technology, Wuhan, China
Maria Shafi: College of Public Administration, Huazhong University of Science and Technology, Wuhan, China.
Shakeel Khan: nstitute of Management Studies, University of Peshawar, Pakistan
Waseem Khan: Iqra National University, Peshawar, Pakistan

International Journal of Research in Business and Social Science (2147-4478), 2020, vol. 9, issue 2, 50-58

Abstract: Although task conflict is usually seen to be beneficial to team creativity, the relationship is still unclear because of the mixed results. This research investigated why task conflicts resulted in some positive outcomes in terms of team creativity. Drawing on minority dissent theory, this study examined the conflict-creativity relationship by focusing on the mediating role of team reflexivity. We collected the sample data from 338 employees and 67 supervisors (67 teams) across three different sectors (banking, pharmaceuticals, and insurance) in Pakistan to support our hypotheses. We used bootstrapping analysis and the Sobel test to check for the mediation analysis. The results indicated that task conflict increases team reflexivity, team reflexivity facilitated team creativity, and thus, task conflict positively influenced team creativity via team reflexivity. The theoretical and practical implications of this study plus future directions are further discussed. Key Words:Task conflict, Team reflexivity, Team creativity

Date: 2020
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