The role of communication climate on the performance of PT. Lazada Express Bandung employees with work motivation as an intervening variable

Satia Sugiarto and Ivan Gumilar Sambas Putra
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Satia Sugiarto: Faculty of Business and Management, Widyatama University, Bandung, Indonesia
Ivan Gumilar Sambas Putra: Faculty of Business and Management, Widyatama University, Bandung, Indonesia

International Journal of Research in Business and Social Science (2147-4478), 2020, vol. 9, issue 5, 160-165

Abstract: Human resources in a company will always communicate with each other. In this business world, nothing can be accomplished without communicating effectively with employers, employees, clients, suppliers, and customers. The purpose of this study is to analyze the influence of communication climate on motivation, to analyze the influence of motivation on employee performance, and the influence of communication climate on employee performance mediated by motivation. This study used descriptive analysis research methods and path analysis using SPSS version 25 software. The unit of analysis in this study were all employees of PT Lazada Express Bandung, so the population in this study were all employees totaling 52 people. The sampling method using a saturated sampling method so that the number of respondents as large as the population of 52 employees. The results showed that the climate of communication has an influence on employee motivation. The magnitude of the influence of the communication climate on employee performance is 79.60%. and there is an influence between work motivation on employee performance and motivation does not mediate the effect of communication climate on employee performance. Key Words: communication climate, motivation, employee performance

Date: 2020
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