Examining stakeholder involvement in the evaluation process for program improvement

Edwin Ochieng Okul and Raphael Ondeko Nyonje
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Edwin Ochieng Okul: The University of Nairobi, KenyaP.O Box 84 -40123, Kisumu, Kenya
Raphael Ondeko Nyonje: School of Open, Distance and eLearning, The University of Nairobi, KenyaP.O Box 30197-00100,Nairobi, Kenya

International Journal of Research in Business and Social Science (2147-4478), 2020, vol. 9, issue 5, 179-191

Abstract: The results of an evaluation should be used for the envisioned goal and the evaluation process and/or outcomes should be used in practice and decision making. This article presents research whose objective was to establish the extent to which stakeholder involvement in evaluations impacts the utilization of evaluation findings for program improvement. Guided by the pragmatic paradigm and supported by the Utilization-Focused Evaluation Model and Knowledge Use Theory, the researchers assumed a descriptive and correlational design using mixed methods. The sample size for this study was 232 project staff from Non-Governmental Organizations (NGOs) in Kisumu Central Sub-County, Kenya. To analyze qualitative data, the open-ended responses from key informant interviews were recorded and coded appropriately for further analysis for themes through content analysis and comparative analysis. Frequencies and percentages were calculated to describe the basic characteristics of the quantitative data. To ensure the validity and reliability of the research instruments, pilot testing was conducted. Cronbach’s alpha at α = 0.908 was attained as the reliability coefficient of the pre-test instruments. Tests of statistical assumptions were carried out before data analysis to avoid invalidation. A hypothesis was tested at the α = .05 level of significance and was rejected. The findings demonstrate that there is a significant relationship between stakeholder involvement in evaluations and the utilization of evaluation results. This research, therefore, reinforces literature and helps to understand the ways in which stakeholder involvement in evaluations influences the utilization of evaluation results. It informs the evaluation field of study, fills gaps in the evaluation use literature, and contributes to the appreciation of factors that predict and enhance the utilization of evaluation results. Key Words: Project Evaluation, Evaluation Utilization, Stakeholder Involvement.

Date: 2020
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