Subordinate's Trust in the Supervisor and its Impact on Organizational Effectiveness

Bilal Afsar () and Bilal Bin Saeed ()
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Bilal Afsar: Hazara University, Pakistan
Bilal Bin Saeed: COMSATS Abbottabad, Pakistan

Romanian Economic Journal, 2010, vol. 13, issue 38, 3-25

Abstract: This study tested a model of trust-in-supervisor that included propensity to trust and supervisor attributes (i.e., ability, benevolence, and integrity) as antecedents and affective organizational commitment and helping intention as criterion outcomes. A field survey using a structured questionnaire was used to gather data from 255 white-collar employees from diverse occupations and organizations. Path analysis results showed that supervisor ability, benevolence, and integrity as well as employees' propensity to trust were positively associated with trust-in-supervisor. Trust-in-supervisor, in turn, predicted employees' affective organizational commitment but did not have any influence on their willingness to help co-workers. Implications of the findings and suggestions for future research are discussed.

Keywords: trust-in-supervisor; propensity to trust; affective commitment; helping intention (search for similar items in EconPapers)
JEL-codes: J01 (search for similar items in EconPapers)
Date: 2010
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:rej:journl:v:13:y:2010:i:38:p:3-25

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