Disabled Friendly Facility between Feasibility and Legality

Ibrahim Z. Baghdadi, Mohammad Fahes and Muhieddine Z. Ramadan

Applied Economics and Finance, 2017, vol. 4, issue 5, 65-77

Abstract: Most hotels in Lebanon, built before 2011, do not provide access to disabled persons in light of 220/2000 law. This is due to: 1/ a misconception that a Disabled Friendly Facility (DFF) would be on behalf of hotel guests¡¯ satisfaction and consequently, would reduce hotel¡¯s popularity and revenue; 2/ a fear that the unforeseen demand for DFFs will be offset by expenses and, in best-case scenarios, would not generate enough profits to pay back initial investments. In brief, hotel-business investors are not sure about the convenience of a DFF and about the number of DFFs to provide in light of 7194/2011law. The objective of this paper is, on the first hand, to demonstrate the financial feasibility and the economic convenience of a DFF and, on the other hand, to test its impact on the satisfaction of hotel guests. In other terms, on the popularity of the hotel.

Keywords: disabled friendly facility; hotel; law; financial feasibility; economic profit; revenue management (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations:

Downloads: (external link)
http://redfame.com/journal/index.php/aef/article/view/2558/2753 (application/pdf)
http://redfame.com/journal/index.php/aef/article/view/2558 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rfa:aefjnl:v:4:y:2017:i:5:p:65-77

Access Statistics for this article

More articles in Applied Economics and Finance from Redfame publishing Contact information at EDIRC.
Bibliographic data for series maintained by Redfame publishing ().