EXPLORING THE INTERVENING ROLE OF AUTONOMY, COMPETENCY, RELATEDNESS SATISFACTION AND PROACTIVE PERSONALITY IN THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP AND JOB OUTCOMES

Naveed Mushtaq, Sadaf Gulzar, Atta Ullah Khan, Tanveer Illahi and Muhammad Kasheer
Additional contact information
Naveed Mushtaq: Missing
Sadaf Gulzar: Missing
Atta Ullah Khan: Missing
Tanveer Illahi: Missing
Muhammad Kasheer: Missing

Bulletin of Business and Economics (BBE), 2021, vol. 10, issue 2, 157-169

Abstract: This study has investigated the impact of multi dimensions namely emotional healing, altruistic calling, wisdom, stewardship and empowerment dimension of servant leadership on psychological needs namely for autonomy, competency and relatedness needs satisfaction, further explored the answers to the questions regarding the concern and care of servant leaders towards their followers, its influence on employee in role performance and OCBO in organizations. The sample of 200 dyads of employee-supervisor from service sector of Pakistan was selected. SEM modeling results showed that servant leadership dimension of empowerment, stewardship, altruism, wisdom and emotional healing have positive impact on psychological needs satisfaction. Autonomy need satisfaction was mediated the impact of servant leadership dimensions on employee in role performance, organizational citizenship behavior, while Competency need satisfaction was mediated the impact of servant leadership dimensions on employee performance. Relatedness need satisfaction was mediated the impact of servant leadership dimensions on OCBO. Secondly the role of proactive personality as a moderator in the current study has been proven to be significant, in the relationship between the psychological needs and outcome variables (employee in role performance and organizational citizenship behavior.

Keywords: servant leadership; autonomy need satisfaction; relatedness need satisfaction; competency need satisfaction; proactive personality; organizational citizenship behavior; perceived in role performance (search for similar items in EconPapers)
Date: 2021
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