Remote Work and Employee Engagement in the Post COVID-19 Era: A Qualitative Study

Sadia Kausar, Rabbia Arshad and Ismat Munir
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Sadia Kausar: Instructor, Department of Management Sciences, Virtual University of Pakistan
Rabbia Arshad: Instructor, Department of Management Sciences, Virtual University of Pakistan
Ismat Munir: Instructor, Department of Management Sciences, Virtual University of Pakistan

Bulletin of Business and Economics (BBE), 2024, vol. 13, issue 2, 1059-1064

Abstract: This qualitative study aimed to explore the dynamics of remote work and its impact on employee engagement in the post-COVID-19 epidemic era. Using a qualitative approach, researchers interviewed 20 employees from diverse industries in Pakistan and investigated the factors influencing engagement, challenges faced, and strategies for maintaining high levels of productivity and satisfaction in employees. Findings revealed key themes around flexibility, communication, technological adaptation, hybrid work models, and organizational support. Moreover, these themes provided valuable insights for organizations to navigate the evolving work landscape. The study is beneficial for managers and organizations to refine their remote work policies to maximize employee engagement and well-being.

Keywords: Remote work; post-COVID-19; employee engagement; Hybrid work model; qualitative (search for similar items in EconPapers)
Date: 2024
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