Managing Patient Safety in Public Healthcare Organizations

Maimoona Aslam and Dr. Alia Ahmed
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Maimoona Aslam: Department of Business Administration, National College of Business Administration & Economics, Lahore, Pakistan
Dr. Alia Ahmed: Department of Business Administration, National College of Business Administration & Economics, Lahore, Pakistan

Bulletin of Business and Economics (BBE), 2024, vol. 13, issue 2, 842-847

Abstract: This study is conducted to explore how patient safety is being managed in public healthcare organizations. For the purpose senior doctors were interviewed and asked about patient safety measures and management in public sector hospitals. Results revealed that doctors are well aware of the concept of patient safety, they are making efforts to ensure patient safety and in particular, they take necessary steps for infection control in their organizations. It was also explored that they work in teams and have proper communication within their teams but lack of proper policies and their implementation are some of the reasons for occurrence of patient safety incidents and inconvenience, that patients face in public healthcare organizations. Based on the analysis, it can be said that systems in public healthcare organizations need improvement and revising patient safety policies is recommended.

Keywords: Patient Safety; Patient Safety Incidents; Adverse events; Healthcare Organizations (search for similar items in EconPapers)
Date: 2024
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