Impact of Job Stress and Job Satisfaction on Employee Performance: Comparative Analysis between Private and Government Hospitals in Lahore

Kamila Suhail and Bilal Aziz
Additional contact information
Kamila Suhail: Scholar, Lahore School of Accountancy and Finance, University of the Lahore, Pakistan
Bilal Aziz: Assistant Professor, University of Engineering and Technology (UET), Pakistan

Journal of Policy Research (JPR), 2022, vol. 8, issue 2, 16-22

Abstract: The international literature shows that a large number of factors influence employee’s performance such as satisfaction from the profession, work environment, compensation policies, and job stress. This survey study focuses on job satisfaction and job stress as influencing factor for the job performance. The aim of this research study is to examine the relationship between job-related stress, job satisfaction and employee performance in nursing sector of Lahore, Pakistan. Further, for this study, the hospitals were divided into two major groups; that are, Private hospitals and Government hospital. Stratified random sampling technique was used to select hospital form these two categories for data collection. Primary data was collected through close-ended questionnaires. The questionnaires were distributed among 500 nurses and response rate gathered was 82.4%. Furthermore, the reliability of the questionnaire was tested through Cronbach’s alpha coefficient. Moreover, the data was analyzed through, correlation, regression analysis, Granger Causality test and Independent Sample T- test by using Statistical Package for Social Sciences (SPSS16.0) and Eviews. The results drawn from the study shows that nurses of government hospitals are more satisfied with their job and perform better than the private hospital nurses. They also feel high level of stress due to challenge stressors that help in achieving goals timely and efficiently. Correlation analysis revealed that Job-related stress and job satisfaction are directly related to the job performance, however, job satisfaction has stronger relationship with performance. Regression analyses revealed that only job satisfaction has a significant impact on the performance of the nurses and job-related stress is not found to significantly affect job performance among nurses. Thus, job satisfaction has a higher impact on job performance than job-related stress. This study is considered to be policy oriented as it would guide the management of both private and government hospitals in Lahore in maintaining a required level of stress in the hospitals that would help to increase their employees’ (nurses) performance level; making the administration realize the necessity of nurse’s satisfaction for better performance.

Keywords: Job Stress; Job Satisfaction; Job Performance; Correlation; Regression AnalysisJEL Codes:J28; C30 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://jprpk.com/index.php/jpr/article/view/57/88 (application/pdf)
https://jprpk.com/index.php/jpr/article/view/57 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rfh:jprjor:v:8:y:2022:i:2:p:16-22

Access Statistics for this article

Journal of Policy Research (JPR) is currently edited by Dr. Muhammad Irfan Chani

More articles in Journal of Policy Research (JPR) from Research Foundation for Humanity (RFH) Contact information at EDIRC.
Bibliographic data for series maintained by Dr. Muhammad Irfan Chani ().