Six Sigma and Implementations of Six Sigma in Finance Sector

Gokhan Senol () and Adem Anbar ()
Additional contact information
Gokhan Senol: Uludağ Üniversitesi,, Postal: Uludağ Üniversitesi, İ.İ.B.F., İşletme Bölümü
Adem Anbar: Uludağ Üniversitesi,, Postal: Uludağ Üniversitesi, İ.İ.B.F., İşletme Bölümü

Business and Economics Research Journal, 2010, vol. 1, issue 2, 73

Abstract: Quality is a one of the critical factors for achieving competitive advantage. Six sigma approach is a business strategy which usage has increased gradually in last years for quality improvement initiative. Although six sigma established by a manufacturing firm and it has been successfully implemented in many manufacturing firms, service firms have began to use six sigma for reducing cost, enhanced quality of service, increasing customer satisfaction and profitability. In this paper, six sigma was examined in a view of finance sector and applications of six sigma within the finance sector were evaluated.

Keywords: Quality; Six sigma; Service sector; Finance sector; Six sigma applications in finance sector (search for similar items in EconPapers)
JEL-codes: G20 L20 (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.berjournal.com/?p=472 Full text (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ris:buecrj:0022

Access Statistics for this article

Business and Economics Research Journal is currently edited by Adem Anbar

More articles in Business and Economics Research Journal from Uludag University, Faculty of Economics and Administrative Sciences Contact information at EDIRC.
Bibliographic data for series maintained by Adem Anbar ().