The Factors Affecting Information Technology Usage Behavior of Tax Office Employees in the Black Sea Region of Turkey

Emine Yılmaz, Sonnur Aktaş, Gökhan Özer and Murat Özcan
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Sonnur Aktaş: Artvin Coruh University
Gökhan Özer: Gebze Institute of Technology
Murat Özcan: Abant Izzet Baysal University

Business and Economics Research Journal, 2013, vol. 4, issue 2, 1

Abstract: The purpose of this paper is to investigate the factors affecting information technology usage behavior of tax office employees in the Black Sea Region of Turkey. To accomplish this purpose, the data is gathered from 133 tax office employees who work in Black Sea Region of Turkey through a questionnaire that is formed with 5-point Likert-type scale. Research model is developed in the light of Theory of Reasoned Action, and a series of analyses is conducted. The predicted hypotheses are tested thought regression analyses. According to results, intention of tax office employees has the high predictive power on information technology usage. Additionally, attitude and subjective norms of tax office employees have an impact on their intention towards information technology usage. However, their attitude has the more predictive power than their subjective norms on their intentions towards information technology usage.

Keywords: Information Technology; Tax Office Employee; Reasoned Action; Intention; Attitude; Subjective Norm (search for similar items in EconPapers)
JEL-codes: M00 M15 M40 (search for similar items in EconPapers)
Date: 2013
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