Communication Problems Between Administration and Other Medical Personnel in Health Institutions: Example of Public Heath Management

Abdullah Soysal, Fedayi Yağar, Turgut Koz and Meryem Tunç
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Abdullah Soysal: Kahramanmaraş Sütçü İmam University
Fedayi Yağar: Kahramanmaraş Sütçü İmam University
Turgut Koz: Kahramanmaraş Sütçü İmam University
Meryem Tunç: Kahramanmaraş Sütçü İmam University

Business and Economics Research Journal, 2016, vol. 7, issue 3, 183-195

Abstract: In 2002, Turkey’s starting health on the transformation process management of the health system and organization, service delivery, on factors such as human resources and finance context reflections, it was tried to be assessed in light of data obtained from secondary sources and analyzed. In this respect, a study carried out to identify communication problems between administrator and other medical personel in Public Health Department of Kahramanmaraş and survey applied on 77 healthcare personnel. Analyses of information obtained by the data acquisition tools carried out using SPSS 15.0 software package. A statistically significant difference weren’t found between communication problems between administrator and healthcare personnel toward perceptions and gender, age, profession, experience, employment period in the institution, level of education and receiving a training on communication. This difference were just found between communication problems between administrator and healthcare personnel toward perceptions and position. As a result, managers doesn’t have problem with other personnel about communication but other personnel found to have problem with managers about communication.

Keywords: Organizational Communication; Communication Problems; Health Institution; Health Employee; Director (search for similar items in EconPapers)
JEL-codes: I00 I10 (search for similar items in EconPapers)
Date: 2016
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