The Mediating Role of Transformational Leadership in the Effect of Technostress on Presenteeism and Intention to Leave

Berat Cicek and Erman Kilinc
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Berat Cicek: Mus Alparslan University
Erman Kilinc: Nigde Omer Halisdemir University

Business and Economics Research Journal, 2020, vol. 11, issue 2, 555-570

Abstract: The main purpose of this study is to determine the mediating role of transformational leadership in the effect of technostress on presenteeism and intention to quit in organizations. Survey forms were used as data collection tool. Malatya province was chosen for the field study and survey forms were distributed to employees who work in the Turkish State Railways. In the application phase, firstly reliability, normality and factor analysis were performed and then the structural equation model was established. As a result of the research, technostress influenced presenteeism behavior for techno - overload, techno - complexity and techno - job insecurity dimensions; technostress affects the perception of transformational leadership for techno - complexity, techno - job insecurity and techno - uncertainty dimensions, transformational leadership affects presenteeism behavior and intention to quit, and transformational leadership plays a mediating role in the relationship between technostress and presenteeism. It is thought that the results obtained will contribute to reducing the effects of technostress which is frequently seen in organizations and preventing the spread of presenteeism and intention to quit in organizations.

Keywords: Technostress; Presenteeism; Intention to Quit; Transformational Leadership (search for similar items in EconPapers)
JEL-codes: C12 M10 M12 (search for similar items in EconPapers)
Date: 2020
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