CHANGE MANAGEMENT AND ITS IMPACT AT UBUHLEBEZWE LOCAL MUNICIPALITY IN KWA ZULU NATAL (SA)

M.s Khonjelwayo and B. Nkabinde
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M.s Khonjelwayo: Durban University of Technology
B. Nkabinde: Durban University of Technology

Journal of Economic and Social Development, 2025, vol. 12, issue 1, 01-09

Abstract: Managing change is a key strategy for organisational performance owing to educative, consultative, and transformative nature of change management. Organisational performance is a dependent factor to change management. Local government sphere has been experiencing constant changes in both political and administrative leadership, and has come under various organisational performance scrutiny. A default position is that when these political and administrative changes take place, the municipalities will conduct a change management exercises, however there is still prevalence of low performance within a sphere of local government. The objective of this study is to establish and recommend effective strategies for factors that impedes on change management and organisational performance in local government. The study is quantitative study, surveys will be used to collect data from the municipal officials. A total of 29 participants were purposely and randomly identified for data collection using the 5 likert scale questionnaire and data was analyzed using SPSS Version 28.0 to test the main objective. The study key findings is that uBuhlebezwe Local Municipality enjoys two groups of employees, those who understand change management and its impact on organizational performance. Furthermore, recommends that uBuhlebezwe Local Municipality should train and development all their employees, this is to ensure communal understanding of change management and its impact on organisational performance. The original value of this study will be recommending effective strategies for change management and its impact on organizational performance in South African Local Government.

Keywords: Change Management; Organisational Performance; Local Government; South Africa (search for similar items in EconPapers)
JEL-codes: J53 (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:ris:joeasd:0164

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