MEDIATING ROLE OF LEADERSHIP STYLES ON THE RELATIONSHIP BETWEEN RECRUITMENT AND SELECTION AND EMPLOYEE SATISFACTION AMONG TELECOMMUNICATION EMPLOYEES

Maged Mustafa Al-Dubai (), Visuanathan Gopalan and Mohd Sadad Mahmud
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Maged Mustafa Al-Dubai: Universiti Sultan Zainal Abidin (UniSZA) Management Development Institute of Singapore in Tashkent, Uzbekistan
Visuanathan Gopalan: SRM Institute of Science and Technology, India
Mohd Sadad Mahmud: Universiti Sultan Zainal Abidin (UniSZA), Uzbekistan

Journal of Internet Banking and Commerce, 2019, vol. 24, issue 02, 01-11

Abstract: This paper aims to identify and understand the mediating role of leadership styles on the association that exists between recruitment and selection and employee satisfaction. This study was conducted among 203 employees from four telecommunication companies in Yemen, namely Sabafon, MTN and Yemen mobile. Statistical Package for the Social Sciences tool was used and several statistical methods were involved in the data and statistical analysis including the maximum likelihood estimate. Regression techniques were applied to understand the dimensionality of the variables. The results showed that recruitment and selection has positive relationship on employee satisfaction. In addition, leadership is positively mediating the relationship between recruitment and selection and employee satisfaction. Moreover, the findings showed that appropriate process of recruitment, selection will lead the managers and management to a new dimension with holistic approach in the employee satisfaction arena. Based on the study findings, practical and theoretical implications were discussed.

Keywords: Employee Satisfaction; Leadership Styles; Recruitment and Selection; Yemen (search for similar items in EconPapers)
JEL-codes: A11 (search for similar items in EconPapers)
Date: 2019
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