ANTECEDENTS AND CONSEQUENCE OF JOB SATISFACTION

Farrukh Abbas (), Hafiz Muhammad Ishaq () and Irfan Ullah ()
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Farrukh Abbas: Federal Urdu University of Science and Technology Islamabad, Pakistan
Hafiz Muhammad Ishaq: Federal Urdu University of Science and Technology Islamabad, Pakistan
Irfan Ullah: Iqra University Islamabad, Pakistan

Journal of Internet Banking and Commerce, 2018, vol. 23, issue 03, 01-31

Abstract: Purpose: In the modern era, human resources are declared as valuable and unique assets of any type of organization. Thus, the organizations having these unique assets can enhance and equip through homogeneous management’s behavior and effective motivation practices. Even though extensive research works has been accomplished in the area related to human resource management and job performance, but in this particular work job satisfaction is used as mediating variable to check out that satisfied workers can become better performers. The purpose of this research was to assess the impact of management’s behavior and motivation on job performance of employees, also to assess the mediating impact of job satisfaction. Methodology/Design/Approach: This research work is based on multiple probability sampling technique, where the data were collected through a survey by personal visits from 256 employees of the banking sector of twin cities as Rawalpindi and Islamabad of Pakistan. Findings: The findings show that there is a valuable relationship between management’s behavior and job performance, another significant relationship was found between motivation practices and job performance. Job satisfaction was declared as strong mediating facet between management’s behavior and job performance as well as a mediator between motivation and job performance. Originality/Value: This research work is 1st effort in Pakistan towards the perspective i.e. antecedents and consequences of job satisfaction. The findings of this particular study can be useful to HR policy makers, managers as well as academic institutions, researchers and government.

Keywords: Management’s Behavior; Motivation; Job Satisfaction; Job Performance (search for similar items in EconPapers)
JEL-codes: A11 (search for similar items in EconPapers)
Date: 2018
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