THE IMPACT OF TECHNOLOGICAL INNOVATION ON BANK PERFORMANCE

Hani El Chaarani () and Zouhour El Abiad
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Hani El Chaarani: Beirut Arab University, Lebonon
Zouhour El Abiad: Lebanese University, Lebanon

Journal of Internet Banking and Commerce, 2018, vol. 23, issue 03, 01-33

Abstract: This study examines the impact of technological innovation factors on the performance of Lebanese banks during an eight-year period (from 2010 to 2017). The research employed return on assets (ROA) and return on equity (ROE) as proxies to measure performance level. The technological innovation factors include internet banking, mobile banking, automated teller machines and investment in computer software. The technological innovation investment in automated teller machines (ATMs) and internet banking has positive impact on the performance of Lebanese banks. The results also reveal non-significant impact of mobile banking and investments in computer software on the performance of Lebanese banks.

Keywords: Technological Innovation; Mobile Banking; Computer Software; Internet Banking; ATMs (search for similar items in EconPapers)
JEL-codes: A11 (search for similar items in EconPapers)
Date: 2018
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