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INFORMATION TECHNOLOGY OUTSOURCING TRENDS AT HIGHER EDUCATION OF THE RUSSIAN FAR EASTERN IN THE CONTEXT OF GLOBAL TENDENCIES IN INFORMATION TECHNOLOGY OUTSOURCING

Aleksandra B Kriger (), Vyacheslav V Ivin, Elena A Glotova, Elena V Kiykova and Elena G Lavrushina
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Aleksandra B Kriger: Department Business Informatics and Mathematic methods in Economy, Far Eastern Federal University, Vladivostok, Russian Federation
Vyacheslav V Ivin: Department Business Informatics and Mathematic methods in Economy, Far Eastern Federal University, Vladivostok, Russian Federation
Elena A Glotova: Department of Marketing, Commerce and Logistic Far Eastern Federal University, Vladivostok, Russian Federation
Elena V Kiykova: Department Information technology and System, Vladivostok State University of Economics and Service, Vladivostok, Russian Federation
Elena G Lavrushina: Department Information technology and Systems, Vladivostok State University of Economics and Service, Vladivostok, Russian Federation

Journal of Internet Banking and Commerce, 2016, vol. 21, issue 02, 01-13

Abstract: Analysis of IT service spending shows the growth of percent IT outsourcing spending over the time. But IT outsource spending in higher education is less than in other industries. Our research analyzes the impact of IT outsourcing on the level of change in the IT services in universities, and evaluates of the economic efficiency of transfer of IT processes to external companies. Our research creates data parameters that measure efficiency of IT outsourcing and uses these measures to analysis two regional Russian universities as examples. Results of our comparative analysis do not allow an unambiguous conclusion about the benefits of using IT outsourcing in higher education.

Keywords: Information Technology (IT) Outsourcing; IT Metrics; IT Outsource Spending; Higher Education; IT Service Delivery; IT Service Support (search for similar items in EconPapers)
JEL-codes: A11 (search for similar items in EconPapers)
Date: 2016
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