Towards A Business Intelligence Framework For Healthcare Safety

Dominique Ferrand () and Daniel Amyot ()
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Dominique Ferrand: University of Ottawa
Daniel Amyot: University of Ottawa

Journal of Internet Banking and Commerce, 2010, vol. 15, issue 3, 01-09

Abstract: In Canadian hospitals, literature estimates the number of adverse events that are preventable to be 70,000 annually. As a first step towards controlling and reducing such undesirable safety outcomes, it is necessary to quantify and understand their causes. In this paper, we present a Business Intelligence framework to support the definition and reporting of metrics in healthcare. We tailor the Goal-Question-Metrics framework to the specifics of adverse event monitoring in a teaching hospital, and prototype a solution using the IBM Cognos 8 tool.

Keywords: Adverse events; Business intelligence; Goals; Healthcare; Metrics (search for similar items in EconPapers)
JEL-codes: I11 (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:ris:joibac:0443

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