Management of Diversity in the Delivery of Public Services. A reflection from the Policies of Housing in Andalusia

Manuela Fernández-Borrero (), Yolanda Borrego-Alés (), Alejandro Orgambidez-Ramos (), Octavio Vázquez-Aguado () and Fernando Relinque-Medina ()
Additional contact information
Manuela Fernández-Borrero: University of Huelva, Postal: PhD student, University of Huelva, Spain, http://www.uhu.es/index.php
Yolanda Borrego-Alés: University of Huelva, Postal: Associate Professor, Departament of Clinical, Experimental and Social Psychology, University of Huelva, Spain, http://www.uhu.es/index.php
Alejandro Orgambidez-Ramos: University of Algarve, Postal: Assistant Professor of Organizational Behaviour University of Algarve, Campus de Gambelas, 8005-139, Faro, Portugal, http://www.ualg.pt/pt
Octavio Vázquez-Aguado: University of Huelva, Postal: Professor of Social Work, University of Huelva, Spain, http://www.uhu.es/index.php
Fernando Relinque-Medina: University of Huelva, Postal: Substitute Professor of Social Work, University of Huelva, Spain, http://www.uhu.es/index.php

Journal of Tourism, Sustainability and Well-being, 2015, vol. 3, issue 1, 36-46

Abstract: Based on the management of diversity’s implications on the provision of public services, this work reflects on the perception that groups with ethnic differentiation have over housing policies in Andalusia. Specifically, we present the results obtained through a questionnaire elaborated ad hoc from a project based on modeling socio spatial social intervention in social housing in Andalusia. The most significant differences found in relation to the Andalusians who benefit from these politics are exposed, with differentiation of the Gypsy collective as well as the Group of Moroccan immigrants who have access to this type of housing. Despite the differences, the needs for action in the field of social housing are equal for everyone in the neighborhood, despite ethnic diversity, although their perceptions, valuations and satisfaction can influence actions that are developed and must be considered. Finally, we believe that the politics of public housing in Andalusia expires with the social function of the housing. The problems reside in improving the management of this public park to achieve a major implication of the tenants in the maintenance of the communities and to promote new public housings that they could answer to the situations supervened in this context of crisis.

Keywords: Public Policy; Housing; Diversity; Ethnicity (search for similar items in EconPapers)
JEL-codes: J18 (search for similar items in EconPapers)
Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.cieo.pt/journal/J_1_2015/article3.pdf Full text (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ris:jspord:0043

Access Statistics for this article

Journal of Tourism, Sustainability and Well-being is currently edited by Patrícia Pinto

More articles in Journal of Tourism, Sustainability and Well-being from Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve University of Algarve, Faculty of Economics, Campus de Gambelas, 8005-139 Faro, Portugal, Coordinator of the Centre: Prof. Patrícia Pinto, E-mail: pvalle@ualg.pt. Contact information at EDIRC.
Bibliographic data for series maintained by Silvia Fernandes ().