A Systematic Review of Event Technologies in the context of Smart Tourism: Trends and Future Directions

María Fernández-Bo, María Concepción Parra-Meroño and Aurora González-Vidal
Additional contact information
María Fernández-Bo: Universidad Católica San Antonio de Murcia (UCAM), Faculty of Economics and Business, Murcia, Spain
María Concepción Parra-Meroño: Universidad Católica San Antonio de Murcia (UCAM), Faculty of Economics and Business, Murcia, Spain
Aurora González-Vidal: University of Murcia (UM), Department of Information and Communication Engineering, Murcia, Spain

Journal of Tourism, Sustainability and Well-being, 2026, vol. 14, issue 3, 150-176

Abstract: This study presents a systematic review of the integration of emerging digital technologies in smart tourism events, with the purpose of understanding how technological innovation is transforming event design, management and visitor experience. The review examines peer-reviewed journal articles and conference proceedings published be tween 2014 and 2024 and indexed in the Scopus and Web of Science databases. The analysis was conducted using the Bibliometrix package in the R environment, while descriptive and thematic analyses were performed with the Statistical Package for the Social Sciences. The findings show that several technological domains, including Artificial Intelligence, the Internet of Things, Big Data analytics and immersive technologies, are driving significant advances in the development of smart tourism events. These technologies support improvements in personalisation, behav ioural analysis, sustainability, accessibility and real-time decision making. The review also reveals conceptual frag mentation, geographical imbalance, limited theoretical integration and the need for greater attention to ethical, accessibility and sustainability issues. Overall, this study contributes to consolidating the theoretical foundations of smart events and identifies promising directions for future research and innovation within technology-enhanced tourism event ecosystems.

Keywords: Smart Tourism; Emerging Technologies; Artificial Intelligence; Event Management; Smart Technologies; Systematic Review (search for similar items in EconPapers)
JEL-codes: L83 L86 O33 (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.cieo.pt/journal/J_3_2026/article1.pdf

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ris:jspord:023667

DOI: 10.34623/m0w7-j420

Access Statistics for this article

Journal of Tourism, Sustainability and Well-being is currently edited by Patrícia Pinto

More articles in Journal of Tourism, Sustainability and Well-being from CinTurs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve University of Algarve, Faculty of Economics, Campus de Gambelas, 8005-139 Faro, Portugal, Coordinator of the Centre: Prof. Manuela Guerreiro, E-mail: mmguerre@ualg.pt. Contact information at EDIRC.
Bibliographic data for series maintained by Silvia Fernandes ().