INFORMATION SYSTEMS’ PORTFOLIO: CONTRIBUTIONS OF ENTERPRISE AND PROCESS ARCHITECTURE
Silvia Fernandes () and
João Fragoso ()
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Silvia Fernandes: CIEO, Postal: Research Centre for Spatial and Organizational Dynamics, Faculty of Economics, University of Algarve, Faro, Portugal, http://www.cieo.pt/
João Fragoso: University of Algarve, Postal: Faculty of Economics, University of Algarve, Faro, Portugal, http://fe.ualg.pt/pt
Journal of Tourism, Sustainability and Well-being, 2017, vol. 5, issue 3, 208-221
We are witnessing a need for a quick and intelligent reaction from organizations to the level and speed of change in business processes.New information technologies and systems (IT/IS) are challenging business models and products. One of the great shakes comes from the online and/or mobile apps and platforms.These are having a tremendous impact in launching innovative and competitive services through the combination of digital and physical features. This leads to actively rethink enterprise information systems’ portfolio, its management and suitability. One relevant way for enterprises to manage their IT/IS in order to cope with those challenges is enterprise and process architecture. A decision-making culture based on processes helps to understand and define the different elements that shape an organization and how those elements inter-relate inside and outside it. IT/IS portfolio management requires an increasing need of modeling data and process flows for better discerning and acting at its selection and alignment with business goals. The new generation of enterprise architecture (NGEA) helps to design intelligent processes that answer quickly and creatively to new and challenging trends. This has to be open, agile and context-aware to allow well-designed services that match users’ expectations. This study includes two real cases/problems to solve quickly in companies and solutions are presented in line with this architectural approach.
Keywords: Information Systems’ Portfolio; Process Architecture; Enterprise Architecture; Intelligent Processes (search for similar items in EconPapers)
JEL-codes: O31 O33 (search for similar items in EconPapers)
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