JOB SATISFACTION IN A TOURIST RESORT IN PORTUGAL

Xana Mader (xana.mader@gmail.com), Joana Santos (jcsantos@ualg.pt) and Gabriela Gonçalves
Additional contact information
Xana Mader: University of Algarve, Postal: University of Algarve, Faro, Portugal, http://www.ualg.pt/en
Joana Santos: FCHS, University of Algarve, Postal: Centro de Investigação em Psicologia, Faculty of Human and Social Sciences, University of Algarve, Faro, Portugal, http://fchs.ualg.pt/en
Gabriela Gonçalves: FCHS, University of Algarve, Postal: Centro de Investigação em Psicologia, Faculty of Human and Social Sciences, University of Algarve, Faro, Portugal, http://fchs.ualg.pt/en

Journal of Tourism, Sustainability and Well-being, 2018, vol. 6, issue 3, 314-325

Abstract: Job satisfaction is one of the most widely studied variables in the field of organizational behavior. The touristic sector has been an increasingly economically relevant sector in Portugal. An empirical study was developed in a tourist Resort in Algarve, in order to analyse the level of the employees’ job satisfaction. A specifically questionnaire developed to this sector was applied to 221 employees. The employees who have been in the organization for more years feel less job satisfaction and are overall less satisfied with the organization; employees who have completed a higher education have higher job motivation levels. Future studies should apply this holistic job satisfaction questionnaire, in order to could compare results in this activity sector.

Keywords: Job Satisfaction; Job Motivation; Tourist Resort; Hotel (search for similar items in EconPapers)
JEL-codes: J28 (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (1)

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