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Índice TOYA: fundamento teórico metodológico

Torres Hernández zacarías () and Manuel Antonio Yarto Chávez
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Torres Hernández zacarías: Instituto Politécnico Nacional
Manuel Antonio Yarto Chávez: Instituto Politécnico Nacional.

Revista Nicolaita de Estudios Económicos, 2010, vol. V, issue 1, 7-28

Abstract: This research proposes de TOYA Index to measure the continuous improvement in organizations, which is based on the involvement of personnel due to the fact that they are not well heard by their superiors. The methodology encompasses a definition of continuous improvement. The study involves four plants to see the relationship between the improvement activities of workers and their contributions they have to enhance the processes. Finally, as a new development, this study also proposes the TOYA molecule to induce new researches.

Keywords: continuous improvement; change; improvement; kaizen and TOYA index (search for similar items in EconPapers)
JEL-codes: L20 L60 M10 M50 (search for similar items in EconPapers)
Date: 2010
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