Information Management and Business Review

2010 - 2025

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Volume 17, issue 1, 2025

Understanding the Impact of Customer Perceived Value on Hotel Customers’ Satisfaction: A Systematic Literature Review pp. 1-10

Amanina Mat Ghani, Wan Nor Bayah Wan Kamarudin, Sulaiha Mohd Isa, Siti Aisah Abas and Ameleya Muhammad Ghazali

Exploring the Mediating Role of Theory of Planned Behavior (TPB) Components in Facilitating Health Behavior Change: A Comprehensive Conceptual Framework pp. 1-11

Nurul Amyra Mat Isa, Nor Tasik Misbah and Fatin Athirah Mohd Fazi

Satisfaction of Persons with Physical Disabilities at Family-Style Restaurants in Kuala Terengganu pp. 11-23

Nur Anis Fatihah Abu Bakar Hamzah, Nur Amira Syazani Anuar, Fatimah Abd Ghani and Noorazlin Ramli

The Gig Economy Revolution: Evaluating Income Streams and Economic Contributions in Malaysia pp. 12-21

Nurul Hidayah Ahamad Nawawi, Rosiati Ramli, Norlin Khalid and Siti Fatimah Abdul Rashid

Unlocking the Power of Social Media: A Strategic Path to Financial Growth of Homestay in Malaysia pp. 22-30

Nurul Liyana Ramlan and Wan Musyirah Wan Ismail

The Elements of Customer Relationship Management and Their Impact on Customer Satisfaction: A Study of Five-Star Hotels in Malaysia pp. 24-35

Nur Sufi Nadhira Mohd Baharieman, Luqman Hakim Shamsul Azwan, Haslina Che Ngah, Wan Nazriah Wan Nawawi and Farah Adibah Che Ishak

Government Website and Service Monitoring System Role in Enhancing Transparency and Accountability in Malaysian Government Agencies pp. 31-40

Khairiah Ahmad, Siti Fatimah Noor Minhad, Zaharah Abdullah, Nor Aishah Mohd Ali, Eley Suzana Kasim and Nurul Hidayah Ahamad Nawawi

Determinants of Food Selections among International Travelers Towards Malaysian Cuisine pp. 36-44

Hawaliana Selamat, Nor Farawahidah Mohd Khamis, Siti Nurhanifah Sulong, Siti Noraisah Dollah Abdullah and Siti Nor Fadillah Mohd Shariff

A Meta-Analysis of the Impact of Ethical Leadership and Islamic Work Ethics on Ethical Work Behavior pp. 41-49

Norlida Zakirai Zakaria, Masliza Mohd Razali, Nur Faithzah Jamian, Erratul Shela Eshak and Idris Osman

Cracking the Code: A Systematic Literature Review of Factors Influencing Micro Business Technological Innovation Adoption pp. 45-57

Izhar Hafifi Zainal Abidin, Mohd Onn Rashdi Abd Patah, Mohd Aliff Abdul Majid and Samsul Bahri Usman

Understanding Tourist Experiences in Kuala Lumpur: An Evaluation Using the HOLSAT Model pp. 50-61

Shareenie Shera Binti Abdul Hamid, Mohd Adib Izzat, Akmal Adanan, Mohamad Daim Darson, Intan Kusiah Zulkifl, Nurul Syamimi Sapuan and Sofia Syahirah Shukur

From Table to Trash: Behavioral Insights into Food Waste in Klang Valley Restaurants pp. 58-67

Suraya Azmi, Siti Nur Aisyah Abdullah, Noorazlin Ramli and Yusnaidi

The Influence of Service Quality on Customer Satisfaction: An Empirical Study in the Fast-Food Industry pp. 62-72

Nur Jihan Md Johan, Nur Hazirah Hamdan, Suliza Abd Rashid and Nur Diyana Mustapha

Determinants of Secondary School Teachers’ Purchase Intention Towards Ready-To-Eat Products in Dungun, Terengganu, Malaysia pp. 68-76

Mohd Izwan Mohd Zaki, Nur Amira Syasya Mohammad Samauludin, Siti Fatima Muhamad, Zatul Iffah Mohd Fuza and Abdullah Muhamed Yusoff

Exploring the Interplay of Product Attributes, CEO Brand Image and Purchase Intention in the Cosmetic Industry: A Comprehensive Review pp. 73-79

Roszi Naszariah Nasni Naseri, Maryam Mohd Esa, Roslinawati Ibrahim and Zurairah Jais

Assessing the Impact of Social Media Marketing Factors on Restaurant Customers’ Purchase Intentions in Negeri Sembilan, Malaysia pp. 77-86

Khairun Nuha Roslin, Nur Farah Adibah Binti Iman, Nik Mohamad Zulfadli Nik Mohd Fahmi, Wan Nor Bayah Wan Kamarudin and Muhammad Muzhaffar Mohd Aris

Breaking Barriers: Customer Acceptance and Challenges of Waqf-Takaful Death Compensation Products in Malaysia pp. 80-89

Sukriah Ismail, Marina Abu Bakar, Hanizan Shaker Hussain, Mohamad Saufee Anuar and Md Nasri Ali

Profiling the Millennial Visitors of the Smart Museum and Satisfaction of Visit: A Case Study of the Borneo Culture Museum, Sarawak Malaysia pp. 87-100

Noralisa Ismail, Ahmad Puad Mat Som and Mohd Hafiz Hanafiah

Breaking Barriers: Unleashing Workplace Culture to Empower Women and Combat Discrimination pp. 90-102

Siti Aishah Hussin, Hamidah Md Yusop, Nurhanan Syafiah Abdul Razak and Chandramalar Munusami

Assessing Hotel Guests’ Satisfaction: The Influence of Hotel Image, Trust and Green Practices in Malaysia pp. 101-108

Nurul Athirah Ikri, Nurzulida Abdul Hafiz, Norazlina Rahmat, Norzaidah Ngali and Assanova Marina

The Impact of Liquidity and Leverage on Firm Value of Public Listed Firms in Jordan pp. 103-116

Mohammad Abed Al Qader Alshakhanbeh, Anwar Allah Pitchay, Md Aslam Mia, Rami Mohammad Bassam Abdel Ra’uof Nairoukh and Mohamad Isa Abd Jalil

Examining Factors Influencing Adults' Repurchase Intentions in Green Restaurants: A Study in Klang Valley pp. 109-121

Nur Syaza Aliah Salehuddin, Nurnasrin Awatief Ibrahim, Norhaya Hanum Mohamad, Nur Amanina Idris and Antonius Rizki Krisnadi

Financial Planning for Retirement among Gig Workers in Peninsular Malaysia: A Proposed Conceptual Framework pp. 117-125

Nurul Jannah Fatehah Kamarul Zaman, Shafinar Ismail and Khairunnisa Abd Samad

Digital Menus and Customer Revisit Intentions: Insights from Klang Valley Restaurants Using an Extended TAM Framework pp. 122-134

Nur Izzati Ghazali, Rahayu Othman, Norzaidah Ngali, Norazlina Rahmat and Maisara Zainal Abidin

Emerging Technologies Revolutionizing the Accounting Profession–Practical Applications pp. 126-136

Adriana Shamsudin, Mohd Noor Azli Ali Khan and Ahmad Jusoh

Utilizing Local Food Heritage as a Destination Marketing Strategy for Tourism to Promote Multiethnic Malaysia pp. 135-144

Siti Nor Fadillah Ahmad Shariff, Mohd Hairi Jalis, Massyittah Omar, Zuratulraha Jaafar and Hawaliana Selamat

Analyzing Non-Muslim Characteristics Buying Halal Products in Petaling Jaya, Selangor pp. 137-147

Hasan Saleh and Thurga Rajandran

The Importance of Employability Skills for Hospitality Graduates toward Employment Status pp. 145-154

Muhammad Amil Hakim A. Ghani, Wan Hanis Syazwani Wan Talib, Wan Nazriah Wan Nawawi, Haslina Che Ngah and Yudhiet Fajar Dewantara

The Effect of Enterprise Risk Management Implementation on Non-Financial Performance in Jordan Manufacturing Firms: A Review pp. 148-157

Wafa Mohammad Abdaljabar, Norhayati Zakuan, Muhamad Zameri Mat Saman and Mariam Setapa

Exploring the Impact of Women’s Knowledge and Attitude Towards Food Waste Management Practices in Melaka Tengah, Melaka pp. 155-164

Mushaireen Musa, Khazainah Khalid, Izzat Zulhilmi Zahirruden, Nurul Syamilah Ismail and Jazira Anuar

The Influence of Basic Psychological Needs on Insurance Agencies Performance pp. 158-170

Norfaezah Mohd Shahren, Noraznira Abd Razak and Wei Loon Koe

Factors That Influence Food Waste Behavior Among Hospitalized Patients in Hospital Raja Perempuan Zainab II pp. 165-177

Nur Amanina Idris, Amir Manshoor, Nor Ayuni Nawawa Yusri, Nur Anies Natasya Esran and Imam Ardiansyah

Unlocking the Role of Digital Capabilities in the Resilience of Malaysian Small and Medium Practices (SMPs) pp. 171-183

Azuraidah Taib, Yunita Awang, Jamaliah Said and Noor Erni Fazlina Mohd Akhir

Factors Influencing Patients' Satisfaction with Meals Served at Hospitals in Malaysia pp. 178-185

Siti Nur Batrisyia Marzuki, Nur Safiyyah Zainal, Siti Noraisah Dolah Abdullah, Hawaliana Selamat and Siti Nor Fadillah Ahmad Shariff

A Theoretical Framework on the Relationship between Network Governance and Audit Pricing in Malaysia pp. 184-194

Arina Rus Zahira Rusli, Najihah Marha Yaacob and Mazliza Azuana Abdullah

Halal Practices vs Food Heritage: A Case Study of Keropok Lekor Operators in Terengganu, Malaysia pp. 186-191

Wan Nazriah Wan Nawawi, Zatul Iffah Mohd Fuza, Yudhiet Fajar Dewantara, Ika Suryono x Ika Suryono Djunaid and Mohd Syahadat Robbi Abdul Ghani

Perceived Value Dimensions and Guest Satisfaction: An Analysis of Functional, Social and Emotional Values in Five-Star Hotel Organizations pp. 192-200

Malina Hanum Mohd Kamal, Noristisarah Abd Shattar, Farisya Idayu Azhar, Tuan Sharifah Irene Natasha Tuan Ahmad Jafri and Ema Maliha Mohd Kamal

The Interplay between Risk Management and Internal Control Towards Corporate Tax Aggressiveness pp. 195-203

Siti Nasuha Muhmad, Noor Emilina Mohd Nasir, Siti Nurain Muhmad and Norfadzilah Rashid

Exploring Factors Influencing Students' Satisfaction at Arked Meranti, Universiti Teknologi Malaysia pp. 201-208

Khazainah Khalid, Nor Salwani Sumantry, Nurul Diana Syahira Abu Bakar, Jazira Anuar and Mushaireen Musa

Investigating Financial Reporting Fraud Intentions in Malaysian Small and Medium Enterprises (SMEs): A Proposed Framework pp. 204-213

Yunita Awang, Azuraidah Taib, Shazalina Mohamed Shuhidan and Norfadzilah Rashid

An Overview of Financial Stress and Health Outcomes: The Moderating Role of Social Support pp. 209-217

Fatin Athirah Mohd Fazi, Siti Nurul Akma Ahmad, Nurul Amyra Mat Isa and Siti Mariam Ali

A Conceptual Analysis of the Relationship Between Environmental Strategy and Financial Performance pp. 214-222

Mazliza Azuana Abdullah and Arina Rus Zahira Rusli

Inclusive Workplace: A Conceptual Study of Workers with Disabilities pp. 218-226

Syahrina Hayati Md Jani, Siti Nurul Akmax Siti Nurul Akma Ahmad, Siti Mariam Ali and Nortasik Misba

Flexible Work Revolution among Accountants in Malaysia: Challenges and Benefits pp. 223-232

Nur Raihana Mohd Sallem, Nor Haliza Che Hussain, Siti Nasuha Muhmad and Che Ku Hisam Che Ku Kassim

The Fantastic Four Ps of Islamic Digital Marketing in Boosting the Asnaf Economy pp. 227-240

Muhammad Nurfiqri Mohd Hajar, Razinda Tasnim Abdul Rahim and Izwan Nurli Mat Bistaman

Strengthening Financial Inclusion in the Insurance Industry Post-COVID-19: Challenges and Solutions pp. 233-240

Najihah Marha Yaacob, Aminah Jazilah Azman, Arina Rus Zahira Rusli and Nur Mimi Najihah Ghazali

Artificial Intelligence Adoption in Smaller Audit Practices pp. 241-250

Mohd Syazwan Karim, Nur Farahah Mohd Pauzi, Adriana Shamsudin, Siti Nurulhuda Mamat, Muhammad Mukhlis Abdul Fatah, Khairiah Ahmad and Nurfarahin Roslan

Performance Measurement System in Malaysian Higher Education Institutions: Driving Success or Inducing Stress? pp. 241-251

Rokiah Muda, Noor Liza Adnan, Wan Noor Hazlina Wan Jusoh and Rohana Yusoff

The Role of Young People and Social Media in Promoting Fascinating Sungai Petani pp. 251-261

Noorlailahusna Mohd Yusof, Intan Syahriza Azizan, Nor Ardyanti Ahmad, Junaida Ismail and Siti Norfazlina Yusoff

Beyond the Scoreboard: Bibliometric Insights into Accounting and Financial Management in Sports Clubs and Associations pp. 252-266

Syafiq Abdul Haris Halmi, Nur Syuhada Adnan, Suraya Ahmad and Noor Emilina Mohd Nasir

Bridging Cultures: Student and Lecturer Perspectives on Visiting Academics pp. 262-271

Nor Aishah Mohd Ali, Eka Fauzihardani, Nelvirita and Bayu Tri Cahya

The Evolution of Technology in Accounting Education: A Bibliometric Analysis of Research Trends and Teaching Innovations pp. 267-284

Emiza Tahar, Yusliena Yusoff, Inayah Abdul Aziz and Rohayati Jusoh

Are Indian Muslim or Mamak Restaurants Stealing the Spotlight from Malay Restaurants in Malaysia's Urban Areas? pp. 272-287

Mohd Salehuddin Mohd Zahari, Zul Hazam Mohd Piah, Mohamad Fadzly Che Omar, Nursyafiqah Ramli and Hanafi Hamzah

A Systematic Review of the Challenges and Opportunities of the Agriculture Economic Sector in Malaysia pp. 285-303

Sharina Shariff, Siti ‘Aisyah Baharudin and Nor Asmat Ismail

A Constructive Content-Based Filtering Recommendation Application: Optimizing Coffee Selection Based on User Preferences pp. 288-296

Nur Asyira Naziron, Norzatul Bazamah Azman Shah and Muhammad Haziq Raji

Investigating the Interplay of Motivational Access, Physical Access and Digital Skills Access to ICT on Internet Usage Diversity pp. 297-313

Siti Fairus Fuzi, Nurul Emyza Zahidi, Bushra Abdul Halim, Siti Nursyahira Zainudin, Siti Ramizah Jama, Nordianah Jusoh and Wan Hartini Wan Hassan

Understanding Autism Spectrum Disorder: A Comparison of Legislation and Support in Malaysia and the UK pp. 304-310

Redwan Yasin, Wan Amir Azlan Wan Haniff, Hassan Basri Jahubar Sathik and Zulhazmi Yusoff

Cloud ERP Implementation and Firm Performance: Innovation Capability as a Mediator and Top Management Support as a Moderator pp. 311-327

Awwad Saad AlShammari

Emerging Technologies on Tax Education in Shaping Tax Compliance among SMEs in Malaysia pp. 325-337

Afidah Sapari and Siti Anis Nadia Abu Bakar

Measuring Financial Management and Bankability of Small Business Mumpreneurs through Triangulation Study pp. 328-341

Nurul Hidayana Mohd Noor, Amirah Mohamad Fuzi, Nurin Farzana Mohamad Fadzil and Afief El Ashfahany

Unveiling the Landscape of Sustainability and Earnings Management: A Bibliometric Analysis of Scholarly Research pp. 342-358

Norazzie Md Zin, Ridzwana Mohd Said and Fakarudin Kamarudin

Positioning of Mosque Tourism Through Digitalization: A Case Study of Masjid Sri Sendayan Negeri Sembilan Malaysia pp. 359-370

Al-Bakri Mohammad, Nazatul Aqilah Sutrisno, Tuan Sarifah Aini Syed Ahmad, Wan Admiza Wan Hassan and Siti Sara Ibrahim

Brand Awareness as a Determinant of Students' Choice of a Higher Institution: Evidence from Students in a Ghanaian University pp. 371-384

Michael Boakye Yiadom, Mathew Opoku Agyeman-Duah and Christina Naa Ayertso Laryea

The Interrelationship among Perception of Event Quality, Perceived Value, Event Image, Satisfaction and Revisit Intentions of Road Runners in Taiwan pp. 385-395

Chao-Chin Liu, Shumin Chang, Yung-Chuan Tsai and Che-Jen Chuang

Marketing Mix Strategies: A Key Factor in Influencing Consumers’ Purchase Intention of Harumanis Mango in Perlis pp. 396-407

Nurul Amalia Mohd Mokhtar, Marlia Musa, Zulaiha Ahmad, Normardhiyah Roslan and Nur Illani Abd Razak

Whistleblowers in ASEAN Countries: A Whither pp. 408-415

Ahmad Daud Marsam Dollah, Mohd Ab Malek Md Shah, Rozaiha Ab Majid and Siti Aisyah Basri

The Impact of Total Quality Management Practices on Operational Efficiency in Malaysian Hospitality MSMEs pp. 416-423

Nurazree Mahmud, Mohammad Hazman Hassan, Nurashikin Muhamad Shukor and Mirza Amani Zahari