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The Influence of Technostress on Employee Well-Being Among Generation Z Employees in Malaysia

Nazlin Munira Mohd Nazri, Suhaila Mohamed, Maliza Delima Kamarul Zaman, Zuhaina Mustapa and Nor Intan Adha Hafit

Information Management and Business Review, 2024, vol. 16, issue 3, 402-416

Abstract: Today’s digital-centric world has spawned a new phenomenon called ‘technostress’, a stress condition due to constant changes, advancements and reliance on technology. Technostress is a rising issue in terms of its influence on employee well-being as technostress has been causing the deterioration of employee well-being. There is an urgency to understand and study the influence of technostress on employee well-being so that measures can be taken to rectify the matter and improve employee well-being. This study aims to examine which technostress creators have the most influence on employee well-being among Generation Z employees in Malaysia. Past literature to understand employee well-being, technostress and the relationship between the two were studied. Technostress creators were identified as techno-overload, techno-complexity, techno-uncertainty, and techno-insecurity. The study found that techno-uncertainty is the technostress creator that has the most influence on Generation Z employees’ well-being in Malaysia. Data collection was conducted by using a virtual questionnaire. 135 respondents among Generation Z employees in Malaysia participated in this study.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:rnd:arimbr:v:16:y:2024:i:3:p:402-416

DOI: 10.22610/imbr.v16i3S(I)a.4142

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