5s Quality Management Practices with Sejahtera Ulul Albab of Micro, Small and Medium Enterprises in Malaysia

Dolhadi Zainudin, Suhaimi Mhd Sarif, Yusof Ismail and Sharifah Fazirah Syed Ahmad

Information Management and Business Review, 2025, vol. 17, issue 2, 202-216

Abstract: This study investigates the strategic embedding of 5S quality management practices within the Sejahtera Ulul Albab paradigm among Malaysian Micro, Small, and Medium Enterprises (MSMEs). Drawing on semi-structured interviews with 12 MSME managers across the food, halal services, and manufacturing sectors, the research reveals that while 5S—Sort (Seiri), Set in Order (Seiton), Shine (Seiso), Standardize (Seiketsu), and Sustain (Shitsuke)—enhances operational discipline and lean outcomes, its integration with Islamic philosophical anchors such as niyyah (intention), amanah (trust), and taqwa (God-consciousness) repositions quality management as a spiritually driven endeavor. The findings demonstrate that ethical leadership, communal purpose, and spiritual accountability significantly amplify the effectiveness, consistency, and sustainability of 5S implementation. The study proposes a conceptual framework that reconceptualizes 5S as a multidimensional resource that fosters both strategic advantage and divine accountability within the Tawhidic worldview. This integrative approach advances theory by bridging operational efficiency with Islamic epistemology and offers practical guidance for value-driven business practices. However, the study is limited to a qualitative exploration within selected sectors. Thus, future research may adopt a mixed-methods design or cross-regional comparison to validate and extend the proposed framework's applicability and scalability.

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:rnd:arimbr:v:17:y:2025:i:2:p:202-216

DOI: 10.22610/imbr.v17i2(I)S.4594

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