The Relationship between Organizational Commitment and Job Satisfaction among Administrative University Staff

Noor Baizura Ismail, Murni Zarina Mohamed Razali and Dilla Syadia Abd Latiff

Information Management and Business Review, 2025, vol. 17, issue 3, 642-651

Abstract: Over the past decade, organizational commitment and job satisfaction have been crucial elements in the organization’s overall success. Many previous studies have merely focused on measuring employees’ job satisfaction among academic staff. But there are two categories of workforce who work hard in developing the university, which are the academic and administrative staff. However, the study on job satisfaction among administrative staff is still lacking in providing evidence. Thus, the objective of this study is to examine the relationship between organizational commitment and job satisfaction. The sample size is 103 participants was selected by using convenience sampling. To collect data, Allen and Meyer’s organizational commitment questionnaire and Brayfield and Rothe’s job satisfaction questionnaire were used. The research methods utilized in this study were descriptive, correlation and multiple regression and have been analyzed by using SPSS version 25. In this study, three hypotheses have been tested. According to the result of the multiple regression, this study accepted only two hypotheses, which are affective and normative commitments. They have a strong and moderate relationship with job satisfaction among administrative staff at a private university in Sarawak. Continuous commitment, on the other hand, was not accepted because the p-value is more than the 0.05 significance criterion. This study contributes to the body of knowledge by identifying additional support in the relationship between variables and assists policymakers in reviewing current policies to design better guidelines to promote organizational commitment and job satisfaction.

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:rnd:arimbr:v:17:y:2025:i:3:p:642-651

DOI: 10.22610/imbr.v17i3(I).4709

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